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Humour

When an appliance breaks down it can be a stressful time ...  resulting in some rather funny comments. Read some of the unusual things that customers have actually said to us.

 
  • The dryer caught on fire, do you think there is anything wrong with it ?
  • Can you repair the washer today, I'm down to my last pair of underwear.
  • I never answer the phone unless you phone me first to tell me that you will be phoning.
  • If you had phoned I would have told you I wasn't at home.
  • Don't repair the dishwasher, I'll just use paper plates until my wife gets home to wash the dishes.
  • Can you get here today, it's an emergency, the dryer has been broken for six months.
  • I saw you drive into the driveway, but thought you would wait while I took a quick shower.
  • I left the door unlocked for you. Don't worry about the dog, he hasn't bit anyone in months.
  • I didn't hear you at the door. You should have rang the doorbell louder.
  • Do you repair yellow refrigerators ?

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" I'll never buy another damned Frigidaire again! "


A few years ago I went to the home of a very elderly lady having refrigerator problems. She directed me to an old Frigidaire refrigerator that was not cooling properly. I quickly diagnosed it and advised her that the parts required were obsolete. Curious about its history I questioned her further and discovered it was 52 years old. I thought to myself, "Wow, that's amazing ... a 52 year old refrigerator". 

She asked that I suggest a replacement. I named a few manufacturers, including Frigidaire.

She said, "Oh no, I'll never buy another one of these". 

I  replied, "Well, if you've had other problems I understand your concern. How many other repairs have you had on this refrigerator"?

"This is the first one, but if they can't make them better than this, I'll never buy another damned Frigidaire again".

She then asked if I would check her 'good refrigerator' in the basement. Good refrigerator?  Totally intrigued, I went down into the basement. To my amazement I found an ancient General Electric refrigerator from the 1930's. I just stood and looked at it while shaking my head in disbelief. It was chugging along, humming loudly, and occasionally gurgling.

I waited a few minutes, went back upstairs and told her, "It seems to be running quite well". 

She said, "It's 65 years old and I've never had a problem with it... now that's a company that knows how to make things that last".

All I could do was nod in agreement while trying not to laugh. I thanked her for calling our company and left without charging. I felt the entertainment I had received had been compensation enough.

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